Refund And Returns Policy
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The ambition that Zed jackets is following is to deliver the best products in the USA and further maintain the standard of our domain. However, under some particular circumstances due to the lightening in picture or some other factors. The order you receive, could be a slight different from what you examine in the image. Predominantly, we never receive a complaint from any of our customers yet. However, we respect customers need for refund policy due to which you can read through the money refunding guidelines in bullet points.
- If you want to cancel the order, the cancellation of order is only possible within 24hrs of timeframe.
- If you cancel the order after 3 days before shipping, there will be a deduction of 50% amount from your payment.
- When you return the order, it is important to keep the tag on product and the order must be in unworn condition.
- If the size of the order you recieve is too big or small. You can ask for replacement on your order and it shall be done. However, the customer has to bear the order shipping fee that weighs on the product.
- If the customer is responsible for placing the order for wrong color or size. The company will not be responisble to refund the money or exchange the product.
- There will be no exchange or order returnings for custom products. Therefore, it is important to provide company with all of the precise details.
The Important Thing to Consider
Zed jackets will not ask you for any additional charges. However, being an international company working online. There are custom policies for each countries that they are entitled to, further it is important to acknowledge that additional tax or charges will be bearable by the customer and not the company.